Chatbots are hot but where and how are they being deployed?

Listening is fundamental to good relationships and critical to organisational communication. But it’s a much underrated skill that is seldom taught.

An upcoming discussion between two senior public relations practitioners spotlights the issue of ethics in public relations.

History and members are informing the CIPR’s 70th anniversary project. We need submissions from across its communities. You’ve two weeks to pitch.

A blog post about writing a public relations plan.

The CIPR is crowdsourcing the knowledge of its members as part of its 70th anniversary celebrations in 2018. ​​​​​​

Managing confrontation is an important part of any relationship.

The public relations profession should represent the public that it seeks to engage. Regional employment data suggests it has further to go than previously recognised.

An upcoming event will aim to help people land a job in public relations.

We put Google Home through its paces this weekend. The first generation digital assistant is surprisingly good.

The Great North Run takes place in the North East this weekend. It’s one of my favourite days out.

This is a list of 2018 undergraduate public relations degree courses as AS- and A-Level results are published.

Ofcom’s latest report is packed with data and analysis. It should be part of your marketing, media or public relations planning toolkit.

StoryWorks is Ketchum’s worldwide standard for newsroom and press office design and delivery.

A 90 year old rule aimed at promoting openness in meetings is frequently misunderstood.

European researchers have spotlighted challenges facing public relations agencies and teams in the eleventh edition of the European Communications Monitor.

This is a summary of a speech I gave at the CIPR 2017 Graduation Ceremony. It’s more important than ever to put the public at the heart of your work.

Anyone can make and share a Twitter Moment. It's a great way of sharing user generated content from a community.

Here are 21 insights that may prove useful if you’re looking to win an accolade for your public relations work.

AVE has mutated into a new form of measurement for the digital and social age called EMV. Neither has any place in modern practice.