Happy birthday Twitter. The social network remains a work in progress but is adored by hardcore users.

This is a planning exercise that I developed for a workshop at Thinking Digital.

A free tool from Facebook is useful for helping to characterise audiences or publics.

Advertising Value Equivalent (AVE) is a lousy form of public relations measurement. In this blog post I’ve set out a list of alternative metrics.

A blog post about five products I adore that I think you will too: power sockets with embedded USB chargers; virtual reality; beautiful laptop bags; Bluetooth tags and ChromeCast.

Mentoring schemes are failing the public relations business according to Hotwire’s John Brown in a call for grassroots thinking.

Structural change in the news media from print to digital has taken more than 20 years to play out.

Entry level pay in public relations remains an issue but there’s never been a better opportunity to start out.

The Freedom of Information Act is being tested in the small village of Rothbury in Northumberland.

The contribution of reputation to company value is clear but has limited impact on public trust in business.

Work with Wikipedia on its own terms or face its wrath.

The day you stop learning is the day that you should stop professional practice.

Browser plug-ins for Google Chrome to improve your workflow.