Blog
New start for 2019
Six years, almost to the day, after joining Ketchum I’m calling it a day.
Ketchum Event: There’s no such thing as a public relations crisis
I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June.
How to do influencer marketing
We hosted an event at Ketchum last week to help organisations make sense of influencer marketing and influencer relations. This is a summary of the conversation.
Public relations in 2018
Here's my analysis of the opportunities and challenges that I believe public relations faces in the next 12 months. They’re not so much predictions as a work in progress.
How to listen
Listening is fundamental to good relationships and critical to organisational communication. But it’s a much underrated skill that is seldom taught.
How to build a newsroom or press office for the modern media environment
StoryWorks is Ketchum’s worldwide standard for newsroom and press office design and delivery.
Preparing for #Brexit: impact assessment, engaging in policy and planning
Jo-ann Robertson and I have been working on a project at Ketchum to help organisations get ready for Brexit. We've launched it today as the UK Government triggered the process.
Year to date: 50 platform and tool updates from the social web
A blog post that does what it says in the title. New digital and social stuff that happened on the internet in the first six months of 2016.