brand-vandalism

We’re back for more. Steve Earl and I have just signed a deal with Bloomsbury for a follow-up book to Brand Anarchy.

Whenever we’re invited to speak about Brand Anarchy people want to know two things: firstly, how bad can it get, can you share some examples, and secondly, is there a solution?

Brand Vandalism will answer both of these questions.

It will explore the dirtiest corner of the audience – the people who are mobilising themselves to cause reputational damage in a war on the organisations that they dislike. The Internet allows them to wreak havoc, but also forces a level of engagement and dialogue that organisations, public and private, have never had to contemplate before.

Engagement isn’t an option – it’s a necessity.

Brands are going to have to get to grips with media change, audience engagement and more agile communication. But they’re going to need to be well-prepared for the vandals too, with a smart approach to not only dealing with the threat of their deadliest reputation enemies, but turning their criticism and attempts at image sabotage into a positive.

Our first book Brand Anarchy is billed as a provocative examination of the impact of media change on what we think and say about organisations. It describes how the reputation landscape now looks because of a vastly changed media landscape.

Now in its second reprint is has received critical acclaim and positive write-ups in business and trade magazines. It has been adopted by many universities as a recommended text for students of brand, communication, marketing and public relations throughout Western Europe.

But perhaps the greatest accolade is that the phrase brand anarchy has started to enter the business vernacular as a description of the challenges that a company faces in managing the assault on its reputation from different forms of media.

We hope Brand Vandalism will have a similar impact.

Since writing Brand Anarchy Steve and I have both left Speed, the agency we founded in 2009. Steve is building Zeno in Europe and I’m spearheading social and digital for Ketchum in Europe. It’ll be great to work together on this project.

We’ve set ourselves an ambitious timeline to the book out before the end of the year. Interviews and writing are well underway but if you’ve any thoughts or suggestions we’d love to hear from you.

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About 

European Digital & Social Media Director at Ketchum and President of the CIPR. Author of Brand Anarchy and Brand Vandals; and editor and contributor to Share This and Share This Too.